DialTek Media Center

The DialTek Media Center solution is a centralized back office server. All tasks; printing, SMS, emails and faxes are automated and archived. With a simple click the agent can activate one or multiple fulfillment actions to be personalized and sent to the customer.

Printing - Connected to a single or multiple network printers, the print jobs are sent in real-time. You can set different types of functions in your campaigns that can be triggered automatically within your script.

Email - DialTek allows you to send your contacts real-time emails, including attachments. The information is send efficiently and rapidly. Appointment confirmations can be made immediately after the conversation has ended. DialTek expedites the emails in real-time with a delivery confirmation displayed to monitor unsent items.

Fax - Frequently used for business to business driven campaigns, the same actions aptly to faxes and they are accessible in real-time. Faxes are tagged with confirmations as well as multiple redial attempts in the event of a busy signal.

SMS - SMS is becoming one of the most commonly used media; DialTek has integrated with SMS to send information to mobile phones. You have the ability to send real-time SMS messages to your sales force or the ability to send appointments to your remote teams. SMS can be used for your clients, send them a broadcast message at a minimum cost. SMS can also be used for collection purposes.