TSR Compliance, Do Not Call List

DialTeks predictive dialing system complies with the Federal Trade Commission's Telemarketing Sales Rule (TSR) that restricts "abandoned" marketing calls. By definition, an outbound call is "abandoned" if a person answers it and the telemarketer does not connect the call to a sales representative within two seconds. DialTek ensures your abandonment rate does not exceed 3% (full compliance) or at any customer specified threshold lower than 3%

"Do Not Call" legislation has created a national Do Not Call database. Telemarketers must maintain lists of people that have asked not to be contacted by those companies. Customers can upload both the federal and their company specific Do Not Call lists, and can exclude these contacts from the outbound call list.

Some entities are exempt from the Do Not Call List: collections agencies, organizations with established relationship with the contacts person, non-profits, and political fundraisers.