“I wanted to start a collection services company, I started adding up the amount of money I needed to spend on equipment and I thought my dream to be self-employed was over. DialTek provides the complete service package for my agents, who work from their homes on flextime!"

Small Business Owner

Welcome to DialTek, your state of the art on-demand call center.

DialTek is a CLEC, web portal and inbound/outbound call center. This unique combination of capabilities provides our customers with the most robust call center programs and applications while offering the highest benefit to cost ratio in the industry.

DialTek provides a thin client web based application, providing all contact center functions through a standard web browser: inbound, outbound, scripting, e-mail, SMS, supervision and management. Hosted thin client applications are essential to companies, allowing them to minimize implementation time and reduce the necessary resources needed to develop applications. The infrastructure needs to be accessible and simple. The DialTek solution is installed on redundant servers and hosted in Telco hardened bunkers. With access from a standard internet browser, there is no requirement to install a local application on any workstation. If you are looking for a thin client call center solution for your remote or home agents or to replace complex legacy third party applications, DialTek is designed to provide all your contact center needs.